For Studio Earl, protecting customer data is extremely important. As our customer, you will have various options to manage and control your personal information.

Studio Earl invites its customers to take the time to carefully review the options in this privacy policy, along with the general terms and any other terms that may apply to its products and services. 

1. General

Studio Earl is located at John Archer Way, SW182TS London, United Kingdom. Studio Earl places a high value on privacy protection and aims to inform, respect, and give control to its clients and service users regarding what happens with their data. Studio Earl strives to manage and use customer data securely, respectfully, and responsibly in order to better serve its clients and provide the best possible experience. Studio Earl operates under the principle that everyone should have control over their personal data. Below, you’ll find information about what data Studio Earl collects, why, how long it is kept, and how you can control it.

2. Application

This Privacy Policy applies to all our customers (current, former, and future) and all visitors of studio-earl.be. The European General Data Protection Regulation 2016/679 of April 27, 2016 ("General Data Protection Regulation"), the law of December 8, 1992 ("Privacy Law"), the law of June 13, 2005 ("Electronic Communications Law"), and the associated implementing decrees, as well as any future amendments, govern the protection of your personal data.

Studio Earl strives to fulfill its obligations and respect the rights of the customer whenever Studio Earl processes your personal data.

3. Processing of Personal Data and Responsibilities

"Personal data" refers to any information about an identified or identifiable natural person ("the data subject"), where an identifiable person is one who can be identified, directly or indirectly, especially by reference to an identifier such as a name, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

The personal data that Studio Earl collects and processes primarily includes the data entered by a subscriber to our newsletter or the customer themselves through the various pages of our website(s), as well as data obtained through your use of our website(s) and/or our products and/or services.

Studio Earl acts as the data controller for the processing of personal data of its customers for the purposes described in this Privacy Policy.

This does not alter the fact that the client has certain obligations regarding the processing of personal data, which enables the client to use Studio Earl's products and services. In this capacity, the client must always obtain the legally required consent from the end users for the processing of their personal data by Studio Earl, where necessary, in the context of Studio Earl’s products and services.

We may collect some or all of the following data :

1. Name

2. Company name

3. Function

4. Contact information: email address, phone number

5. Demographic information: address, zip code

6. Financial information such as credit/debit card number, bank account

7. IP address (automatically collected).

8. Web browser type and version (automatically collected).

9. Operating System (automatically collected).

10. A list of urls of your activity on our websites.

4. Purposes

Studio Earl processes personal data for various purposes, ensuring that only the data necessary to achieve the intended goal is processed.

This is how we use personal data:

§ When we have obtained consent;

§ In connection with the preparation or execution of our contract or project;

§ To comply with legal or regulatory requirements to which we are subject; and

§ When Studio Earl has a legitimate interest, such as, depending on the case, conducting direct marketing, preventing fraud, managing internal administration, or maintaining appropriate network and information security, we always strive to balance that interest with respecting the privacy of the individual.

With consent, where required, Studio Earl collects personal data for the following specific purposes:

To process the request for our products and services.

When you visit our website to gather information and/or inquire about our products and services, or when you sign up for Studio Earl’s newsletter, Studio Earl will require your address details. All information that Studio Earl receives from you in this pre-contractual phase will only be used to provide you with the requested information in the manner you prefer. If you ultimately decide to become a client of Studio Earl, we will ask you for personal data such as your name, address, phone number, email address, client number, and we will also assign certain details to you, such as login credentials.

To offer the best service and inform about use cases.

Studio Earl uses personal data for setting up, maintaining, and supporting products and services, as well as for administrative purposes.

To send newsletters.

We collect your personal data to provide you with an optimal, secure, and personalized user experience. If you have subscribed to our newsletter, we will also collect more personal data, and your personal information will be used to send marketing communications that we consider relevant or interesting to you via email. If you no longer wish to receive these messages, you can use the opt-out option, and from that moment on, you will no longer be contacted regarding this matter.

To inquire about Studio Earl's products and services (new or otherwise).

Studio Earl may use personal data to offer new products, services, or special promotions (in writing, by phone, or electronically) that Studio Earl believes may be of interest to you. You can opt out of these messages, as detailed further.

To track performance.

Studio Earl may use personal data and consumer profiles to evaluate its products and services. This includes, among other things: asking for feedback on services (for example, through market research), data obtained during responses to customer inquiries, detecting fraud, and quality assurance.

To comply with legal obligations.

In many cases, Studio Earl is legally required to retain certain personal data and/or disclose it to government authorities, for example, in the context of general fiscal and accounting obligations. In the event of a police or judicial investigation, Studio Earl may be obligated to share certain data with the relevant authorities in a confidential manner.

To track studies, tests and statistics, for trend analysis, among other things.

Studio Earl may use anonymous, aggregated data to report internally and externally on the usage of its services. The data used in this context cannot be traced back to any specific individual. The information gathered from these analyses is used to evaluate Studio Earl’s current product and service offerings and processes, making adjustments based on new developments.

5. Security

Studio Earl strives at all times to protect personal data and privacy, both in its physical office and on its network. Studio Earl takes appropriate organizational and technical measures to secure personal data.

Studio Earl's employees or freelancers are trained to handle confidential data properly. For privacy-sensitive projects, an assessment is also made regarding security and the protection of personal data. Studio Earl employs specialized personnel responsible for the security of the network, infrastructure, and information systems. Additionally, Studio Earl uses various technical measures to protect personal data, such as password protection, hard disk encryption software, firewalls, antivirus, intrusion and anomaly detection, and access controls for employees.

If a data breach occurs with adverse effects on personal data, the client will be notified personally in the circumstances provided by law.

The number of employees at Studio Earl who have access to personal information is limited and carefully selected. These employees are granted access to personal information only to the extent necessary to perform their tasks properly.

The existence and content of personal communication that takes place via the Studio Earl network (e.g., email communication, hosting, etc.) is protected by the provisions on telecommunications confidentiality. This means that Studio Earl and its employees are not allowed to be aware of the existence or content of such communication, except for the exceptions listed by law.

Studio Earl's websites may sometimes include links to third-party sites (social media platforms, organizers of events sponsored by Studio Earl), whose terms of use are not covered by this Privacy Policy. Please carefully read their privacy protection policies.

6. Disclosure of Data to Third Parties

Studio Earl does not sell personal data to third parties, nor is it shared with third parties, unless:

This is necessary for our services.

For some aspects of our products and services, we collaborate with third parties or engage subcontractors. These third parties are always carefully selected, and there is always an agreement between Studio Earl and these third parties in accordance with applicable law. Studio Earl, for instance, utilizes service providers for domain name registrations, email service providers, SSL certificate providers, cloud connection services, sitebuilder services, online desktop services, and online fax services. For more information about our subcontractors, you can always contact us using the contact details under point 10.

If you purchase an (online) product or service from a manufacturer or supplier based outside the European Union, additional measures may be required to ensure the security of personal data, such as certification under the EU-US Privacy Shield and/or a data processing agreement with model clauses established by the European Commission.

If a person refuses to provide their data, it may be that certain services can no longer be offered by Studio Earl.

There is a legal obligation.

Studio Earl refers to Section 4 of this Privacy Policy for this purpose.

There is a legitimate interest for Studio Earl or the third party involved.

This only occurs provided that the interests or fundamental rights and freedoms of the data subject do not outweigh it.

Studio Earl has received authorization from the data subject.

If Studio Earl were to share personal data with third parties in any other manner, this will be communicated explicitly, providing details about the third party, the purposes of the transfer, and the processing involved. Where required by law, Studio Earl will obtain explicit and unambiguous consent from the data subject. The data subject also always has the option to object (see below).

Regarding the international transfer of personal data, Studio Earl ensures that all personal data is protected in accordance with the level of protection required by European regulations.

In some cases, Studio Earl uses anonymous, aggregated data for commercial purposes or external reporting. These data can never be traced back to an individual.

7. Rights of the data subject

You can exercise certain rights regarding the processing of your personal data with Studio Earl, as far as you have those rights under the applicable legislation.

You can exercise these rights by using the contact details provided in section 10 of this Privacy Policy. Studio Earl will respond to such requests and either comply with or address them in accordance with applicable legislation, generally within a period of one (1) month, also in compliance with the relevant laws.

To exercise your rights and to prevent any unauthorized disclosure of your personal data, you must provide us with proof of your identity. We therefore request that, preferably, you include a copy of the front side of your ID card with your request. The request can be sent to the contact details provided in section 10 of this Privacy Policy.

When you deem necessary, you may also contact or file a complaint with the Data Protection Authority.

Right to object

You have the right at any time to object to the processing of your personal data that is based on the legitimate interest of Studio Earl, for reasons related to your specific situation. If you object, Studio Earl will cease processing your personal data unless Studio Earl demonstrates compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or are related to the establishment, exercise, or defense of a legal claim.

Right of access and transparency

You have the right to (free) access to the data that concerns you and to obtain a copy of this personal data. You may also request us to:

- Whether we process personal data about you;

- For what purposes we process them;

- What categories of personal data we process;

- What categories of third parties we share your personal data with;

- What is the origin of the data processed;

- What rights you have.

Right to rectification and data deletion

As the data subject, you have the right to have incomplete, incorrect, inappropriate, or outdated personal data corrected or supplemented. For this, you can contact us from a registered email address, or your data can be updated via hello@studio-earl.be. To keep your data up to date, we ask that you inform us of any changes, such as in the case of a change of address.

You also have the right to obtain the deletion of your personal data without undue delay if and to the extent that:

1. the personal data are no longer necessary for the purposes;

2. a legal basis no longer exists;

3. you object to the processing, and there are no overriding legitimate grounds for the processing by Studio Earl;

4. the personal data have been unlawfully processed; or

5. personal data must be deleted to comply with a legal obligation imposed on Studio Earl.

Studio Earl will send you a confirmation message after processing a deletion request. In the case of partial deletion, Studio Earl will also provide an explanation as to why the request could not be fully fulfilled.

It is possible that, depending on the nature of the request, some services may no longer be offered by Studio Earl. Studio Earl may also not always be able to delete all requested data, for example, to comply with legal obligations (for instance, to meet accounting and tax requirements, Studio Earl is required to retain invoicing data for up to 7 years).

Right to restriction of processing

You also have the right, as the data subject, to request Studio Earl to restrict the processing of your personal data if and to the extent that one of the following applies:

1. you contest the accuracy of the personal data, in which case the processing will be restricted for a period that allows Studio Earl to verify its accuracy;

2. the processing is unlawful and you oppose the erasure of the personal data and request instead that its use be restricted;

3. Studio Earl no longer requires the personal data for processing purposes, but you need it for the establishment, exercise, or defense of a legal claim;

4. You have objected to the processing, pending the response to the question of whether the legitimate grounds of Studio Earl outweigh those of the data subject.

In the case of restriction of processing, the data may still be stored by Studio Earl.

Right to data portability

For personal data that (i) is processed in the context of the performance of the agreement, (ii) was provided by you, and (iii) is processed through automated processes, you, as the data subject, have the right to obtain this data from Studio Earl in a structured, commonly used, and machine-readable format, as well as to request Studio Earl to transfer that data directly to another party, if technically feasible, should you wish to switch to another provider.

8. Retention periods

Studio Earl stores and processes your personal data for as long as necessary to fulfill the purposes described in Section 4.

The retention period may vary depending on the purpose, for example, to comply with legal obligations (for instance, Studio Earl is required to retain invoicing data for up to 7 years to meet our accounting and tax obligations) or due to the legal necessity to retain certain data as evidence in case of disputes, for up to 10 years after the termination of your contract. These archived data will, of course, be accessible only on a limited basis.

9. Cookies & the website(s).

Apart from the data you voluntarily share with Studio Earl when using our websites, Studio Earl also uses cookies and other technological tools to collect data.

Websites

All information, whether in the form of text, files, images, or any other format, is provided by Studio Earl solely for informational purposes.

Any interested party may access this information, but Studio Earl reserves the right to modify the rules and conditions regarding access to and use of the website at any time, without prior warning, or to subject the entire website or parts thereof to restrictions as deemed appropriate.

Access to such private sections of the website may be conditioned upon the provision of information by the visitor/user of the website. The visitor/user providing this information explicitly agrees that such information becomes the property of Studio Earl and that, by merely providing the information to Studio Earl, the latter is granted explicit consent to use the information in accordance with the Privacy Policy.

Access to the private section of the Studio Earl website through the use of usernames and passwords may be modified or denied at any time by Studio Earl without it resulting in any entitlement to compensation.

Cookies

On our website, cookies or similar technologies are used to store and/or retrieve information on your device (for ease of reading, all such technologies will be referred to as 'cookies' here). For more information on the cookies we use, why we use them, and your options regarding them, please read our cookie policy.

10. Contact details

A question or request regarding personal data or this Privacy Policy can be directed at any time to:

Studio Earl
Arle Dillien
40 John Archer Way
SW182TS London
United Kingdom
E-mail address: hello@studio-earl.be.

11. Changes

Studio Earl reserves the right to modify this Privacy Policy. Any changes will be published on this website prior to their effective date. It is recommended to regularly review this Policy to stay informed of any updates.